I have ordered multiple products at once, will they arrive at the same time?

  • Updated

How we ship our orders

If you've ordered accessories as well as your TentBox, it's important to know that your order will likely be split and sent with different delivery providers:

  • Your TentBox

    As our TentBox units are large and heavy, they get shipped with our delivery partner, Rhenus, via a two-person service.

  • Accessories

    Due to their smaller size, our accessories are sent separately with regular delivery companies. All of your accessories will be sent together with either Royal Mail, Yodel, or DX, depending on the total weight and size of the accessories.

Please check each shipping confirmation email you receive to see which items are due to arrive in that delivery.

Was this article helpful?

Still need help? Contact Us