What is the TentBox returns policy?

  • Updated

TentBox Returns Policy

In the unlikely event that you change your mind, you can return your item/s to us for a refund.

All items must be in their original packaging and condition, and it must be within 30 days of purchase.

If you are returning a TentBox, We will arrange the collection for you using our delivery partner, and collection cost of £75 will be deducted from your refund.

For other returns, you must arrange for the item to be sent back to our HQ: TentBox, Units 9-10, Brickfield Trading Estate, Chandler's Ford, Eastleigh SO53 4DR

Once your item has been received (or collected, in the case of a TentBox), your refund will be issued within 7 days, and can take up to 7 days to appear in your account.

 

TentBox Classic in a snow setting

 

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