Delivery
How do we ship, and what are our delivery times?
Shipping England, Scotland and Wales: Usually 3-7 business days* to mainland UK. We use a 2-person delivery service p...
Can I collect my TentBox?
TentBox Collections Policy Due to the size and weight of the TentBox models, shipping via our courier service is the...
What should I do if my TentBox is delivered and I am not at home?
A guide to how our 2-person deliveries work TentBox models are high-value items, so it's important that someone is pr...
Can I redirect my TentBox order to a different address?
Changing the shipping address of your TentBox order We understand circumstances change and we are here to help. If y...
I have ordered multiple products at once, will they arrive at the same time?
How we ship our orders If you've ordered accessories as well as your TentBox, it's important to know that your order...